THE ANSWERS TO ALL YOUR QUESTIONS
What is an escape room? Are we actually locked inside?
Escape rooms are an immersive, team-based game where you are invited to use your lateral thinking skills to solve the mystery in one of our themed rooms. The ultimate goal of your mission is to find a key (or equivalent) to escape.
No. You are free to exit at any time, whether you need a toilet break, a bit of fresh air, or a break from your team mates. We encourage you to immerse yourselves in the experience, but you are in no way trapped at any time.
Do we absolutely have to book in advance?
We highly recommend booking in advance to secure your spot and guarantee availability. However, we do accommodate walk-ins whenever possible so you can still try your luck if you decide to drop by.
Where in Adelaide is Adventure Rooms located?
Level 1 and 4, 51 -53 Rundle Mall Adelaide. You and your team will need to enter on Rundle Mall through the elevator between Sportscraft and Sketchers Shoes (opposite Rundle Mall Plaza). The closest multi story carparks available are UPark Gawler Place (north side of Rundle Mall) or Rundle Place Carpark (south side of Rundle Mall).
Who can participate in an Adventure Room?
Adelaide’s Adventure Rooms are perfect for groups of any type who like to use their brains and communication skills to work together. They are a perfect outing for families, friends, nights out, school excursions, corporate team building exercises, and more!
Is there a minimum age?
Our games are best suited for players aged 16 and above, however children aged 5-15 are more than welcome to play but must have an adult as a paying, participating player on their team. In the case the booking is a Duel Format, there must be a playing adult in each group (minimum 2 x playing adults for duel bookings). All participants aged 5+ must be included in the group size, however children aged 4 years or younger may attend with adults free of charge.
What do I need to bring?
Bring yourself, your team (or a partner), your problem-solving skills, and your expectation for fun!
How does the Duel Format Adventure work and when should I book it?
The Duel Adventure format is unique to Adventure Rooms and designed for groups of 8+ players! It is perfect for larger groups such as corporate events, school excursions, and birthday parties. Groups are split into 2 teams and compete against each other (within the same game) in a cat-and-mouse style game. Team A attempts to escape while Team B tries to catch them before they are able to escape. After 30 minutes the roles are reversed and the chaser becomes the chased. There is a 10-15 minute break half way for the staff to reset the game and is always a great time for banter between teams.
Can I buy Gift Cards?
Absolutely! Go to our Games page, and the bottom link is to our Gift Voucher section. Or follow this link directly.
What happens if on the day I have less people or extra people than I first booked for?
If your group size changes, please let us know in advance. You can usually bring extra players, up to the maximum of 14. If your group grows beyond 7 players for a standard game (2-7 players), we’ll switch you to a “Duel Format” (8-14 players). Similarly, if your group drops below 8 for a duel game, we’ll move you to a “Standard Format.” Please contact us beforehand to ensure we can accommodate the change. The price of your booking will also differ so please bear that in mind.
Do you have a bar?
We certainly do! The bar is open on level 4 during normal staffed hours. We stock a selection of pre-mixed spirits, beer, wine, cider and of course soft drinks. Please note that staff will not serve drinks within 20 minutes of your game starting time and reserve the right to refuse service in the event that you’re deemed intoxicated.
Are your venues accessible by wheelchair?
Please call us ahead of time to allow us to explain any limitations to accessibility within our games. Our venue is accessibility by a lift from Rundle Mall, however, each game has a different level of accessibility and wheelchair friendliness. It’s important that our players expectations be met before they enter a game, and in some cases our room layout or specific puzzles means that a players experience may have to be modified slightly to still get the most out of their experience. Generally, we recommend The Mad Scientist or The Black Queen as the most accessibility and friendly, but don’t let that rule you out of our other games.
What if I can no longer make my booking and want to cancel or reschedule?
No deposits of $40 will be refunded. Bookings can be rescheduled up to 48 hours prior to your session time. Changes to bookings made inside 48 hours will result in the deposit being forfeited. We advise paying just the deposit when booking. Cancellations made online will result in loss of deposit. Please contact us if you can’t make your booking and it is more than 48 hours prior to your booking or you have paid in full for your booking.