FAQS

FAQS

THE ANSWERS TO ALL YOUR QUESTIONS

What is an escape room game?

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Escape rooms are an immersive, team-based game where you are invited to use your lateral thinking skills to solve the mystery in one of our themed rooms. The  goal of your mission is to find the key that allows you to “escape”.

Are we really locked in?

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No. You are free to exit at any time, whether you need a toilet break, a bit of fresh air, or a break from your team mates. We encourage you to immerse yourselves in the experience, but you are in no way trapped at any time.

Do we absolutely have to book in advance?

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We highly recommend booking in advance to secure your spot and guarantee availability. However, we do our best to accommodate walk-ins whenever possible so you can still try your luck if you decide to be spontaneous.

Where is Adventure Rooms located?

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We have two locations only a 5 minute walk from each other, Basement, 306 Little Collins Street, Melbourne (you and your team will need to enter Causeway Lane (between Bourke St Mall and Little Collins Street) and find Causeway House), and also our new location in Level 1, 168 Bourke Street Mall. The games at our Little Collins Street store include; The Mad Scientist, The Black Queen, and Gaol Break. Our Bourke Street store hosts our newest game The Abandoned Cabin and 2 more new games coming soon!

Who can participate in an Adventure Room?

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Whatever type of group you can imagine… Adventure Rooms are a fun and unique outing for families, friends, bucks nights and hens nights, birthday parties, tourists, date nights, pre-dinner activity, going away parties, corporate team building, and more. We also welcome teachers and lecturers with students for an interesting class outing.

Is there a minimum age requirement?

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Our games are best suited for players aged 16 and above, however children aged 5-15 are more than welcome to play but must have an adult as a paying, participating player on their team. In the case the booking is a Duel Format, there must be a playing adult in each group (minimum 2 x playing adults for duel bookings). All participants aged 5+ must be included in the group size, however children aged 4 years or younger may attend with adults free of charge.

What should I bring?

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Bring yourself, your team or partner, your best problem-solving skills, and a willingness to have some fun!

What happens if I have less players or extra players than I first booked for?

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Please call us ahead of time if your group sizes change prior to your scheduled game. Normally it is fine, however, by letting us know beforehand it will allow us time to accommodate you.

How does the Duel Adventure format work and when should I book it?

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The Duel Adventure format is unique to Adventure Rooms and designed for groups of 8+ players! It is perfect for larger groups such as corporate events, school excursions, and birthday parties. Groups are split into 2 teams and compete against each other (within the same game) in a cat-and-mouse style game. Team A attempts to escape while Team B tries to catch them before they are able to escape. After 30 minutes the roles are reversed and the chaser becomes the chased. There is a 10-15 minute break half way for the staff to reset the game and is always a great time for banter between teams.

Can I buy Gift Cards?

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You sure can! Adventure Room gift cards are the perfect solution for that hard-to-buy-for person. Go to our Games page, or follow this link.

Are your venues accessible by wheelchair?

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Yes, at Basement 306 Little Collins Street our building has a lift and all our games are designed to be wheelchair friendly. However, unfortunately between 5 February 2024 to 28 May 2024 our lift is undergoing compulsory maintenance and therefore will not be wheelchair accessible. At 168 Bourke St, this building does not have a lift – access by stairs only. For wheelchair accessible games, we recommend booking The Mad Scientist, The Black Queen and/or Gaol Break at 306 Little Collins Street.

What do I do if I need to reschedule or cancel my booking?

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No deposits of $40 will be refunded. Bookings can be rescheduled up to 48 hours prior to your session time. Changes to bookings made inside 48 hours will result in the deposit being forfeited. We advise paying just the deposit when booking. Cancellations made online will result in loss of deposit. Please contact us if you can’t make your booking and it is more than 48 hours prior to your booking or you have paid in full for your booking.